Global Support Manager — Remote UK

A leading SaaS company is seeking a Manager of Support to lead a team and optimize service for law firm operations globally. This role involves monitoring performance metrics, managing staff, and ensuring escalated customer issues are resolved. Applicants should have 6–8 years in technical customer support, strong troubleshooting skills, and prior management experience. The position requires work in a flexible environment, based in the UK Time Zone, with a competitive compensation package and comprehensive healthcare benefits.