Social Media Manager (Team Lead)

Remote, Flexible, 15 hrs/week, 3–6 month commitment

Fluency in Ukrainian strongly preferred; Russian/English welcome

Hugspace.org is seeking a communications-savvy Social Media Manager (Team Lead) to shape and grow our digital presence. In this leadership volunteer role, you’ll oversee content strategy, coordinate a small team, manage social channels, and ensure our voice remains compassionate, consistent, and aligned with our mission of stigma-free emotional care.

What You’ll Do

• Develop and implement social media strategy across platforms
• Lead and coordinate a small volunteer marketing/content team
• Design and manage the monthly content calendar and posting schedule
• Create or oversee engaging, trauma-informed content
• Optimize digital campaigns (Google Ads, Meta, LinkedIn, etc.)
• Monitor performance analytics (engagement, reach, growth, CTR, conversions)
• Stay on top of platform trends and audience behavior
• Provide insights on tone, content types, and best timing
• Conduct light competitive and audience research

What You’ll Need

• Experience in social media strategy and content planning
• Proficiency with schedulers (e.g., Buffer, Later, Meta Business Suite)
• Ability to lead a small remote team and assign tasks
• Strong writing and editing skills for digital platforms
• Working knowledge of Instagram, Facebook, and LinkedIn best practices
• Basic Canva or design tool proficiency
• Ability to interpret platform metrics and adapt content accordingly
• Strong organizational skills in a remote setting
• Familiarity with trauma-informed, inclusive communication
• Fluency in Ukrainian strongly preferred; Russian/English welcome

We’ll Provide

• Flexible, remote volunteer experience
• Leadership experience in U.S. nonprofit communications
• Letter of recommendation upon successful completion
• Hands-on work in mental health and digital advocacy
• Access to internal resources, learning tools, and self-development opportunities
• Mentorship from Hugspace leadership
• A meaningful way to support emotional safety and connection

Time Commitment

• Approx. 15 hours per week (flexible timing)
• 3–6 months minimum commitment preferred

How to Apply

Please email your resume and a brief message outlining your background and why this opportunity resonates with you to: [email protected]. Let’s build it together – a safe, stigma-free space for real emotional connection and community.

About Hugspace

Hugspace.org is a U.S.-based nonprofit offering a digital warmline – a multilingual, peer-led emotional support service. Our trained volunteers provide active listening and real-time emotional presence for individuals navigating stress, loneliness, displacement, or trauma. We center empathy, accessibility, and cultural relevance – especially for immigrants, refugees, and trauma-exposed communities.