[Remote] Data Mining Coordinator/Project Manager- Incident Response

Note: The job is a remote job and is open to candidates in USA. IDX, A ZeroFox Company is seeking a driven and detail-focused Data Mining Coordinator or Project Manager to support their Incident Response practice. The role involves coordinating data analysis efforts and ensuring that complex data breach matters stay on schedule while assisting clients with regulatory response requirements.

Responsibilities

• Coordinate the daily execution of incident response and data mining matters from data intake through analysis and reporting
• Serve as a primary point of contact for clients and external partners regarding project status, timelines, and data transfer logistics
• Track project milestones, dependencies, and deliverables to ensure regulatory notification and reporting deadlines are met
• Draft and distribute status updates, metrics, and reporting materials to internal and external stakeholders
• Perform quality control (QC) reviews on data mining deliverables to ensure accuracy, completeness, and alignment with defined scope and review criteria
• Support the transition of data from forensic extraction through review and reporting phases to ensure matters progress smoothly through the response lifecycle
• Maintain detailed documentation to support defensibility, audit readiness, and quality assurance standards
• Utilize eDiscovery and analytics platforms (e.g., Relativity, Nuix, Reveal) to review, validate, and report on regulated data types such as PII and PHI
• Assist in identifying affected data sets across structured and unstructured data sources
• Troubleshoot basic workflow or platform issues and escalate complex technical questions to forensic or engineering teams as needed
• Manage multiple concurrent matters across the data mining portfolio with increased autonomy
• Own end-to-end delivery for assigned matters, including issue resolution, prioritization, and escalation management
• Lead client kickoffs, ongoing updates, and final report delivery in coordination with legal and forensic stakeholders
• Apply judgment to scope questions, workflow decisions, and partner coordination based on experience with breach response and data mining operations
• Contribute to the refinement of workflows, templates, and best practices as the practice continues to scale

Skills

• Bachelor's degree or equivalent practical experience
• For a Coordinator-level hire: 1–3 years of experience supporting incident response, data mining, eDiscovery, or technical/project coordination work
• For a Project Manager-level hire: 4–6 years of experience managing multiple concurrent matters across incident response, data mining, or eDiscovery, with ownership of delivery
• Experience with an eDiscovery vendor, cyber-focused law firm, or managed services provider is a plus
• Familiarity with eDiscovery or analytics platforms such as Relativity, Nuix, Reveal, or similar tools
• Understanding of regulated data types and privacy considerations (e.g., PII, PHI, HIPAA, GDPR, CCPA)
• Comfort working with large, complex data sets across diverse file types and data sources
• Proficiency in Microsoft Excel for tracking, reporting, and data validation (pivot tables, lookups)
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, time-sensitive environment
• Clear, concise written and verbal communication skills, particularly in client-facing contexts
• Detail-oriented with a strong sense of accountability and follow-through
• Proactive, adaptable, and comfortable learning new tools, workflows, and processes
• Ability to remain calm and focused during high-pressure scenarios

Company Overview

• IDX is a consumer privacy platform that enables consumers to take control of their privacy and identity. It was founded in 2003, and is headquartered in Beaverton, Oregon, USA, with a workforce of 51-200 employees. Its website is https://www.idx.us.

Company H1B Sponsorship

• IDX has a track record of offering H1B sponsorships, with 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.