About The Job

We are seeking a Digital & E-Commerce Intern to join our E-Commerce & Digital Marketing team at Louis Vuitton Middle East. The ideal candidate will thrive in a dynamic environment, demonstrating adaptability and a willingness to learn quickly. We are looking for someone with strong digital skills who can contribute effectively to our team.

Job responsibilities

WEBSITE / CRM
Translate website content to Arabic.
Manage product grids and visual merchandising.
Optimize internal search performance.
Support the creation of email layouts.
BACK OFFICE
Order Management: Track and follow up on deliveries, returns, and refunds. Coordinate with warehouse and ensure smooth order flow and fulfillment.
Stock & Sourcing: Monitor stock allocation to the warehouse and ensure back orders and delayed items are followed up.
Fraud & Finance Support: Assist with manual order screening, fraud alerts, and chargeback investigations. Help with bank transfer tracking, refunds, and basic accounting checks.
Client & Tech Support: Follow up of client requests, assist in daily operations, and help troubleshoot system issues in collaboration with IS/IT teams.
Testing & UATs
Support coordination of test cases and place test orders in pre-prod and prod environments.
Liaise with EMEA team, join follow-up calls, and report bugs and technical issues.
Special Projects & Initiatives
Update department store and mall platforms with new LV launches.
Conduct market research and competitor benchmarking.
Coordinate creative layouts for CSC to support seasonal campaigns.

Profile

REQUIRED SKILLS:

Strong soft skills, including an enthusiastic attitude, task ownership, and a focus on execution and follow-up.
Digital savviness and quick learning abilities, which would be clear assets in this role.
Pro-active and curious.
Currently enrolled in a Bachelor Degree in CRM/Digital Marketing, or Business Management.
Arabic language proficiency.

Reference LVM30201

Digital & E-Commerce Intern

Job Type