Job Description

The Training Manager will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures are maintained.

Duties And Responsibilities

Conduct training sessions on preparation of foods as per our Standard Operating Procedures
Support, mentor, and upskill trainees and new employees
Promote efficiency and improve skills of employees
Keep attendance and training records and registers
Monitor employee performance and response to training
Conduct performance evaluations and identify areas of improvement
Provide daily updates on training areas done daily in-stores
Work within a team and drive the restaurant/take-away forward
Assist in New Store openings – supporting the teams through constant mentoring and coaching
Assist the Training Department with Adhoc Training tasks and projects within Pedros
Doing presentations to the target audience for all Pedros Training Modules and SOP's
Sign off Manager Trainees throughout the region
Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise
Take charge of Gross Profit & GRV training/ trouble shooting for new & existing stores
Full accountability of the training team within the Training Management group
Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. Portfolio Of Evidence must be filed

Requirements

Restaurant and Fast Food Service experience. Minimum 10 years related experience required
Operations experience will be advantageous
Good verbal and written communication skills
Organisational and time management skills
Must have a drivers license and be able to travel
MS Office experience (Word, Excel, Powerpoint and Emails)
Attention to detail
Be prepared to go the extra mile
Must be computer literate and must be able to write professional reports from time to time
Must have own reliable vehicle & mobile phone
Good Gross Profit / Cost Of Sales / GRV knowledge
Experienced to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
GAAP / MICROS knowledge

Apply

Training Manager

Job Type