4173 VTC & Data Manager with Security Clearance

GENERAL DUTIES: * IT Systems Administration & Network Support* Monitor and optimize network performance (speed, reliability, security).* Configure and manage routers, switches, and firewalls.* Install, configure, and maintain servers and workstations (Windows/Linux).* Manage user accounts, permissions, and access controls.* Apply patches and updates; conduct system health and performance checks.* Cybersecurity & Information Assurance* Implement security protocols to safeguard classified data.* Conduct vulnerability assessments and security audits.* Assist with remediation of security incidents and maintain compliance with DoD security practices.* Video Teleconferencing (VTC) Management* Maintain and troubleshoot VTC systems (Cisco, Polycom, ZoomGov).* Support setup, operation, and maintenance of VTC systems and A/V equipment.* Ensure audio/video quality, secure connectivity, and proper room configurations.* Train end-users and develop supporting documentation for VTC use.* Tier 1-2 End-User Support* Provide technical support for hardware, software, and network issues.* Maintain help desk documentation and troubleshooting guides.REQUIRED QUALIFICATIONS: * IT issues within Joint Operational Centers (JOC), Tactical Operation Centers (TOC), Emergency Operations Centers (EOC), or similar complex operations centers.* Minimum of 5+ years in progressive experience in IT support roles, with at least 2 years specifically focused on VTC systems. * Be proficient in Windows and/or Linux operating systems, networking fundamentals (TCP/IP, DNS, DHCP), cybersecurity principles, and troubleshooting methodologies. * Have extensive knowledge of VTC technologies (e.g., Cisco, Polycom, Zoom for Government), codecs, protocols (H.323, SIP), and endpoint management. Experience with audio/video equipment setup, configuration, and troubleshooting. * Bachelor's degree in Computer Science, IT, or a related field. Significant relevant experience may be considered in lieu of a degree.DESIRED QUALIFICATIONS: * Relevant IT certifications such as CompTIA Security+, CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent are highly preferred. VTC-specific certifications are a plus.CLEARANCE: * TS/SCI minimum