Job Title: Director of Retail Stores

Location: Scottsdale, Arizona. Travel Required

Reports To: CEO, COO, and DOO

Company Overview:

At Rancher Hat Bar, we're passionate about delivering an exceptional retail experience rooted in quality craftsmanship, western style, and personalized service. As our brand continues to grow nationwide, we're looking for a detail-oriented, organized, and proactive individual to help ensure smooth operations across all locations.

Position Overview:

The Director of Retail Stores plays a key supporting role in helping our retail division operate efficiently and effectively. This position will coordinate communications, assist with data tracking and reporting, organize travel and store visits, and help ensure our stores are aligned with company goals and brand standards.

This role requires strong organizational skills, a proactive mindset, and the ability to manage multiple priorities in a fast-paced environment. Occasional travel to retail locations may be required to assist with store visits and events.

Key Responsibilities:

Assist in tracking and compiling sales data, KPIs, and performance reports for all store locations.
Help coordinate travel logistics, store visit itineraries, and follow-up action items.
Maintain organized documentation and files for store operations, audits, and performance metrics.
Support the rollout and communication of company initiatives, promotions, and merchandising updates to store teams.
Assist with scheduling and preparing materials for leadership and store manager meetings.
Follow up with store managers on assigned tasks, ensuring timelines and expectations are met.
Help identify opportunities for process improvement and provide recommendations to enhance store efficiency.
Occasionally travel to store locations to assist with audits, openings, or special projects as needed.

Qualifications:

2+ years of experience in retail operations, coordination, or executive/administrative support (multi-store experience a plus).
Excellent organizational and time management skills with strong attention to detail.
Proficiency in Microsoft Office and/or Google Workspace (Excel/Sheets experience required).
Strong written and verbal communication skills.
Ability to handle confidential information with discretion.
A proactive, solutions-driven mindset and ability to adapt to changing priorities.
Willingness to travel occasionally.

What We Offer:

Competitive salary and bonus potential
Travel expenses covered by the company
Opportunities for growth and advancement within Rancher Hat Bar
Dynamic, supportive work environment
Sick pay, PTO and milestone bonuses

Rancher Hat Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Director of Retail Stores

Job Type