Project Analyst-E Procurement

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

As a Project Analyst - eProcurement, you will be the primary point of contact for e-procurement integration and support. You’ll coordinate with Sales, Technical Engineering, customers, and third-party platforms to ensure smooth digital purchasing and sales workflows. Your work will be critical in delivering outstanding customer experience, strengthening trust, and optimizing operations across Quill’s digital and sales channels.

What you’ll be doing

• Support customer e-procurement integrations using best practices and standardized processes.
• Coordinate between internal teams and external partners to manage timelines, requirements, and successful onboarding.
• Diagnose and resolve integration or order flow issues, proactively identifying and addressing recurring challenges.
• Serve as the frontline resource for troubleshooting, escalation, and ongoing operational support.
• Facilitate clear communication and documentation throughout the integration lifecycle to support customer adoption and satisfaction.

What you bring to the table

• A strong customer-first mindset and the ability to navigate technical and operational complexity.
• Exceptional organizational skills with the ability to manage multiple priorities and projects at once.
• Strong analytical and problem-solving abilities, with a proactive and solution-oriented approach.
• Clear communication skills for both technical and non-technical stakeholders, and a collaborative, team-focused attitude.
• Keen attention to detail and a commitment to high-quality integration experiences.

What’s needed- Basic Qualifications

• High school diploma or GED required.
• 2+ years of experience in project management, operations, data analysis, systems integration, e-procurement or related experience.
• Experience with the MS Suite, Salesforce, JIRA, Monday.com or similar CRM/project management tools.
• Strong communication, documentation, and stakeholder management skills.

What’s needed- Preferred Qualifications

• Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field
• Experience with e-procurement platforms like Ariba, Coupa, Jaggaer, SAP, Oracle, or similar.
• Experience supporting senior project managers or complex integration programs.
• Familiarity with EDI, API, or procurement platform architecture
• Experience with integration KPIs, onboarding cycle time tracking, error diagnostics, or operational reporting.
• Exposure to marketplace integrations or supplier networks
• Any experience with SQL or dashboard/reporting tools

We Offer

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.