IS Services & Support Intern

Position Overview

Assist in IS Services & Support, focusing on system maintenance, data analysis, and cybersecurity. This role supports daily IS activities and contributes to system development, maintenance, and cybersecurity initiatives.

Key Responsibilities

• Assist in day-to-day IS activities, supporting system development and maintenance.
• Analyze data to improve workflows and contribute to cybersecurity protocols.
• Provide technical support by troubleshooting hardware, software, and network issues.
• Develop end-user training materials and collaborate with team members.
• Manage support tickets, prioritize requests, and document IS inventory and project details.
• Image hardware, install software, set up jobsites, and track IS assets.
• Adhere to IS Operations and Maintenance manuals and safety protocols.
• Participate in testing and validating new software and system configurations.
• Prepare materials and assist with training sessions.
• Collaborate on IS projects, report progress, and recommend technology improvements.

Required Qualifications

• Enrollment in a college/university degree or Co-op program in IT, Security, Data Analytics or a related field.
• Minimum 1 year of completed education or equivalent experience.
• Must be 18 years of age for construction site work.
• Strong desire to work in Information Systems with exposure to the construction industry.
• Commitment to standard business hours and flexibility for overtime when necessary.
• Demonstrated interpersonal skills with leadership or community involvement experience.
• Professional verbal and written communication skills in English.
• Ability to comprehend written information and take accountability for actions.
• Proactive, curious, and eager to learn with the ability to work independently or as part of a team.
• Exceptional organizational skills and attention to detail.
• Basic computer skills with familiarity in Microsoft Office.
• Access to reliable transportation and a willingness to travel.

Compensation & Benefits

• Competitive Compensation
• Health Insurance
• Retirement Plans
• Opportunities for Professional Growth
• Training & Development opportunities including mentorship and training sessions.
• Potential career advancement within the IS Services & Support team and broader organizational growth.