Training and Field Service Technician (NHS/Healthcare)

Salary £40,000 - £50,000 per annum + Benefits + Profit Share Bonus Scheme

Location: Field-based across England & Wales (HQ in the Midlands)

Are you passionate about making a real difference in healthcare while building strong professional relationships? Do you enjoy hands-on technical work, problem-solving, and supporting clinical teams to deliver the best patient care?

Our client, a leading provider of innovative Fall Prevention & Patient Monitoring solutions to NHS Trusts and healthcare organisations, is looking for a Training and Field Service Technician to join their growing UK team.

This is a unique role combining technical installation, clinical staff training, and service support — ensuring patient safety technology is seamlessly integrated and trusted across healthcare settings.

What You'll Be Doing

Delivering on-site installation, servicing, and rollout of monitoring systems across NHS hospitals and healthcare environments
Providing hands-on training to clinical staff, enabling confident and effective use of the technology
Acting as a trusted partner to NHS Trusts: nurturing relationships, providing support, and encouraging adoption across multiple wards
Conducting system trials, audits, and scheduled site visits to maintain performance and compliance
Providing troubleshooting and technical support, both on-site and remotely
Collaborating with the wider service and technical team to share insights and report on-site findings

Requirements

Essential

Customer-focused with excellent communication and relationship-building skills
Practical, hands-on approach with good working knowledge of IT systems and technical setups
A full, clean UK driving licence and willingness to travel nationally (with occasional overnight stays)

Desirable

Previous experience working with the NHS or healthcare providers
Comfortable using hand and power tools
Prior experience in a field service, training, or technical support role

Benefits

What's on offer

£40,000 - £50,000 per annum
Profit Share Bonus Scheme — share in the company's growth and success
Company van, phone, laptop, and uniform provided
Full product and systems training provided
The opportunity to play a vital role in supporting the NHS and improving patient safety

Hours: Monday - Friday, 07:30 - 16:30

Location: Field-based with national travel (England & Wales), HQ in the Midlands

Training and Field Service Technician

Job Type