Are you passionate about Technical Support and admin work? Do you want to join a busy office where you have the opportunity to make a difference? Then we want to hear from you! We are looking for someone who is PC Literate, (Word/Excel/PowerPoint/Outlook) takes real care and attention in their work and can work at pace. Answering the phone, liaising with customers, staff and suppliers, completing documentation and spreadsheets and completing tasks on time. Full training will be given.

Hours Monday - Friday 9:00 AM - 5.30 PM

5Tel have a fantastic opportunity for a Technical Support and Office Admin Manager to join our team at 5Tel. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary.

5Tel is a multi-channel, payment service provider offering a range of online processing, payment terminals and merchant services.

5Tel is about service beyond the transaction. Whatever the size of a business, large or small, there is a requirement to effectively manage and have visibility of cash generated by card transactions. 5Tel delivers real transaction visibility, payment trends and consumer intelligence through its online platform.

Technical Support and Office Admin role will involve duties including:

Dealing with customer technical queries
Diagnosing and resolving card machine queries
Liaising with partnered acquiring banks and sales representatives
Completing billing for existing and new clients,
Answering incoming calls and making outgoing calls
Scanning/ printing documents and managing files on company drive.
Excellent written and oral communication skills
Good all round IT skills and highly proficient in MS Office Products
Ability to multitask in a small but busy team environment
Ability to work to tight deadlines without errors and under pressure

If you feel you have the skills and knowledge to become a team member, or would like to find out more please do not hesitate to apply. We would love to hear from you.

*Salary**: Up to £28,000.00 per year
*Benefits**:
Company events
Company pension
Employee discount
On-site parking

Schedule

Monday to Friday

Supplemental pay types

Bonus scheme
Commission pay
Loyalty bonus
Performance bonus
Signing bonus
Yearly bonus

Work Location: In person

Reference ID: CS/SW01

Technical Support and Office Admin

Job Type