Payrate: $30.00 - $33.00/hr.

Summary:
We are seeking a results-orientated IT administrator to manage our retail store technology infrastructure. The candidate will be responsible for managing existing platforms, hardware and software, performing troubleshooting to resolve AV and IT issues and maintaining our networks and servers. This position will also play an important role in the selection, development, and deployment of all new additions to the technology deployed into our customer-facing environments.

Responsibilities:

Monitor, maintain, and deploy network and server systems
Develop a streamlined process for upgrading, installing, and configuring new hardware and software with guidance from the Sr. Manager of Technology and Systems
Establish and enforce security protocols and procedures to prevent potential threats
Strengthening and managing internal security through inspection, audit, and approval processes
Creating user accounts and managing access control
Performing diagnostic tests and debugging procedures to optimize retail technology and systems
Documenting and standardizing processes for use by retail team and back-office support teams
Support new technology rollouts for testing and deployment
Develop strong relationships with Global, and local Systems and Security teams
Assist Retail Store Operating Partners with guidance on deployment and technical support for systems used within operated retail stores and retail partner locations.

Requirements:

Ability to work cooperatively and build strong relationships with peers and leadership, sharing ideas and developing effective business processes in support of the company mission.
Ability to collaborate and be comfortable dealing with ambiguity, influencing across multiple complex organizations, creating effective business partnerships.
Polished interpersonal skills, including strong verbal and written communication skills in local market language.
Ability to effectively manage multiple projects, have attention to detail, and work effectively under deadlines in a collaborative and matrixed environment.

Skills and Qualifications:

Bachelor's degree in computer science, information technology, information systems or similar
Experience in the retail AV/IT telecommunications industry is a plus
Applicable professional qualification such as Microsoft, AWS, Oracle or Cisco certification
At least 2 years' experience in a similar role
Extensive experience with AV and IT systems, networks and related technologies including wireless networking, routing and switching, multimedia systems and broadband technology standards
Solid knowledge of best practices in IT administration and system security
Strong analytical and problem-solving skills
Excellent interpersonal and communication skills
Periodic availability required for after hours, weekends, and holidays to support and align with retail business operating hours
Ability to travel 20% of the time with possibility to increase up to 40% to support future growth of the organization

Pay Transparency: The typical base pay for this role across the U.S. is: $30.00 - $33.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying for this position, you agree to Aditi's use of AI technology, including calls from an AI Voice Recruiter.

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