Administration Assistant

Job Summary
An exciting opportunity has arisen within the Families & Therapies Division to be part of the administration team based at Serennu Children's Centre. It is a busy but friendly and supportive team and we need someone who is able to support us with the service that we provide to children and young people with disabilities and developmental difficulties.
The successful post holder will be based in Serennu Children's Centre but will be expected to travel to alternative sites to cover for annual leave/sickness.
You need to be well organised and practical and must have:

• excellent verbal and written communication skills
• good keyboard skills and excellent IT skills with the ability to use all Microsoft packages with confidence
• experience of an office / reception environment is desirable as is a calm, patient and polite telephone manner
• be able to work to deadlines
• be interested in the wellbeing of children and young people
• be able to work on your own initiative when the need arises.
  

Main duties of the job

• To collect and open post
• Typing of emails and other correspondence as and when required
• To act as the first point of contact for the Serennu Children's Centre when required, answer the telephone and liaise with the general public, staff and other professionals within the Health Board in a sympathetic and professional manner.
• Carrying out general clerical duties, including filing correspondence both manually and electronically.
• Send out signed letters and reports in a timely manner.
• To keep up to date with filing and scanning according to department procedures.
• To maintain and develop databases and systems to support the smooth running of the children's centre.
• To carry out any other duties compatible with the grade which may be assigned from time to time by the Children Centre Team Lead.
  

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Details
Date posted
29 December 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,833 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
040-AC502-1225
Job locations
Serennu Children Centre
Cwrt Camlas, Rogerstone
Newport
NP10 9LY
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Essential
Qualifications and Knowledge

• Good general education to GCSE level or comparable
• IT Skills to include Microsoft Word & Excel
  

Essential
Experience

• Administrative experience within an office setting
  

Desirable

• Previous experience of working within a health/social care setting and experience of working with children with a disability or developmental difficulty
  

Essential
Skills and Attributes

• Able to work effectively and efficiently in a team environment and cope with pressure during busy periods and able to take the initiative.
• Excellent communication skills when interacting with members of the Children's Centre, other professionals, children and young people and their families and visitors.
• Excellent interpersonal and organisational skills
  

Person Specification
Essential

• Able to work effectively and efficiently in a team environment and cope with pressure during busy periods and able to take the initiative.
• Excellent communication skills when interacting with members of the Children's Centre, other professionals, children and young people and their families and visitors.
• Excellent interpersonal and organisational skills
  

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Serennu Children Centre
Cwrt Camlas, Rogerstone
Newport
NP10 9LY
Employer's website
https://abuhb.nhs.wales/ (Opens in a new tab)
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Serennu Children Centre
Cwrt Camlas, Rogerstone
Newport
NP10 9LY
Employer's website
https://abuhb.nhs.wales/ (Opens in a new tab)
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