Customer Support Representative (No Degree Required - Work From Home)

Customer Support Representative (No Degree Required - Work From Home)

Start earning from day one. Certification process now includes payment!

Looking for flexible work if you've got experience in customer service? A new financial services program on the Arise® Platform is seeking individuals with a customer-first mindset to assist callers with financial transactions. Ideal candidates will be problem solvers with a passion for learning and addressing basic inquiries or issues related to electronic payments and services.

This is a dynamic, high-call volume program accessible via the Arise® Platform. The Arise® Platform is an online network connecting you to remote customer service roles with major brands. By using the platform, you can provide remote customer support, generating extra revenue while reducing expenses related to commuting.

With multiple well-known clients to choose from, including this role with a financial services provider, you can begin earning within weeks.

What You Will Do As a Fintech Customer Support Representative:

• Manage inbound calls from banking partners, merchants, and cardholders, answering questions and resolving issues to ensure customer satisfaction. Technical inquiries are part of the job.
• Provide top-notch service by actively engaging with callers to identify optimal solutions.

Requirements for Servicing This Client

• Minimum of one year of recent consistent inbound call support experience in a customer-facing financial services environment.
• Financial services support experience is helpful but not mandatory.
• A quiet, secure area to efficiently handle a steady stream of calls.
• NEW: Reduced tech requirement! Wired internet connection (required speeds: ping 25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
• High school diploma or equivalent.
• Background check and drug testing needed.

Preferred Qualifications

• Two or more years in a customer-facing call center role (preferably involving online bill pay services, financial institutions, or technical support).
• Experience with customer service software, CRM systems, or providing support through virtual channels (email, chat, video calls).

No degree required - This is an excellent remote work opportunity for those eager to invest in themselves and work independently. Join to launch your own customer support venture or serve as an agent for a service partner company on the platform. Some roles might require ongoing certification. A background check and drug testing are mandatory.