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Job Title

System Support Specialist - Nostro Reconciliation

About the Role

We are seeking a proactive and skilled System Support Specialist to manage and enhance vendor package applications, specifically in Nostro Reconciliation.

Main Responsibilities

Application Management
Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of vendor package applications.
Collaborate with users and vendors to address and resolve application issues, minimizing disruption to operations.
Cross-Functional Collaboration
Work with diverse teams to identify and address system problems, promoting a culture of continuous improvement.
Requirements Gathering
Engage with business users to collect requirements, facilitating the development, testing, and implementation of system enhancements.
Coordination
Liaise with teams across Singapore, Head Office, and Branches to coordinate system-related activities and ensure alignment.
Proactive Improvement
Identify opportunities for system optimization and documentation enhancements to add value and improve operational efficiency.
Support Availability
Provide on-call and onsite support during after-hours, weekends, and public holidays as needed, covering application support and deployment activities.

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Maximizing Efficiency as a System Support Specialist

Job Type