{"@context":"https://schema.org","@type":"JobPosting","title":"Tech Support Specialist","description":"

Front-Line Technical Support Specialist

We are seeking a highly skilled and proactive individual to provide technical support for hardware and software issues.

Provide desktop-level technical support for hardware, software, and networking issues.
Handle live inbound telephonic support and resolve user queries effectively.
Perform user configuration, account setup, and regular maintenance of desktop systems.
Troubleshoot basic to intermediate hardware issues (desktops, laptops, printers, peripherals).
Resolve software-related problems including OS, antivirus, and productivity tools.
Escalate unresolved issues to higher-level support teams as needed.
Maintain accurate records of issues and resolutions using ticketing systems.
Ensure high levels of customer satisfaction through professional communication and problem-solving skills.

Our ideal candidate will have strong analytical and problem-solving skills, with the ability to work well under pressure. They will be responsible for providing timely and effective technical support to our customers, and will play a key role in ensuring their satisfaction with our services.

The successful candidate will have excellent communication skills, both written and verbal, and will be able to work effectively in a team environment. They will also have a strong understanding of technical concepts, including hardware and software troubleshooting.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

","datePosted":"2025-11-15T17:48:17.98817+00:00","validThrough":"2025-11-29T17:47:41.799+00:00","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"beBeeTechnical","value":"2510eed4-486e-498f-91bf-d6deb86161c7"},"hiringOrganization":{"@type":"Organization","name":"beBeeTechnical","sameAs":null,"logo":"https://jeorvdjgxlatuthhpoqi.supabase.co/storage/v1/object/public/org-assets/132/jobs/f1IPGnvR.jpg"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"Jaipur, Rajasthan, India","addressCountry":"US"}}}

Tech Support Specialist

Job Type