sponsible for resolving complex technical issues and providing expert-level support to internal teams and customers.

Required Skills and Qualifications

Strong proficiency in programming languages such as Ruby, Golang, Python, React, or JavaScript
Familiarity with REST APIs, HTTP protocols, and JSON
Experience working with monitoring tools like Prometheus, Grafana, AWS CloudWatch, and Datadog
Strong understanding of SQL and database troubleshooting
Experience working in Linux/Unix-based environments

Benefits

This role offers excellent opportunities for career growth and professional development. The ideal candidate will have strong communication skills and be able to effectively interact with customers and internal teams.

About the Role

The Technical Support Specialist will work closely with cross-functional teams to ensure seamless issue resolution and system maintenance. This is an exciting opportunity for a motivated individual to join our team and contribute to delivering exceptional results.

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Job Title

Technical Support Specialist

Role Description

This position plays a vital role in ensuring system stability and delivering exceptional user experiences. The successful candidate will be responsible for resolving complex technical issues and providing expert-level support to internal teams and customers.

Required Skills and Qualifications

Strong proficiency in programming languages such as Ruby, Golang, Python, React, or JavaScript
Familiarity with REST APIs, HTTP protocols, and JSON
Experience working with monitoring tools like Prometheus, Grafana, AWS CloudWatch, and Datadog
Strong understanding of SQL and database troubleshooting
Experience working in Linux/Unix-based environments

Benefits

This role offers excelle

Technical Support Specialist

Job Type