Senior Customer Inventory Planning Analyst

Company Overview

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

Job Category

Supply Chain & ProcurementPosition Summary

The Senior Customer Inventory Planning Analyst is responsible for ensuring the right product is delivered to the right customer, at the right time, to support business priorities and an exceptional customer experience. This role manages end-to-end customer inventory planning across domestic and international supply, partnering closely with Sales, Finance, Operations, and Category teams to optimize inventory availability, improve fill rates, and support strategic growth objectives.

This role requires strong analytical capability, deep attention to detail, proactive communication, and the ability to influence cross-functional partners. The Senior Analyst will play a key role in maintaining allocation discipline, managing customer prioritization, forecasting needs, and driving stability in inventory flow across North America.Responsibilities

Inventory Planning & Allocation

• Serve as the primary owner for customer-level inventory planning across Consumer and/or Commercial product lines.
• Analyze demand trends, customer profiles, and supply constraints to recommend allocation strategies that support revenue and service objectives.
• Maintain the allocation rules, priority tiers, and customer-specific parameters within planning systems.
• Conduct root-cause analysis on order fill issues, aged inventory, and supply imbalances and develop solutions to improve performance.
• Monitor inbound supply (domestic production and international import) and proactively adjust allocations based on production changes, availability, and customer needs.

Customer & Cross-Functional Collaboration

• Partner closely with Sales to understand customer forecasts, promotions, and business priorities.
• Work with Finance to align inventory decisions with budget commitments, revenue targets, and profitability guidance.
• Collaborate with Supply Planning and Operations to ensure execution readiness across warehouses and distribution points.
• Participate in cross-functional reviews including S&OP, supply reviews, and customer business planning.

Data Analysis & Reporting

• Develop and maintain dashboards, reports, and KPIs for customer inventory health, fill rates, allocation outcomes, and service levels.
• Translate data into actionable insights and business recommendations for leadership and Sales partners.
• Track the lifecycle of inventory, identifying aged, obsolete, or at-risk items and proposing action plans.

Process Ownership & Continuous Improvement

• Identify opportunities to enhance allocation models, system rules, reporting tools, and data quality.
• Support improvement initiatives with IT, Supply Planning, and Commercial teams to streamline workflow and planning accuracy.
• Lead and contribute to SOP documentation, process mapping, and best-practice sharing across the team.

Minimum Qualifications

Required

• Bachelor’s degree in Supply Chain, Business, Analytics, Finance, or related field.
• 3–5+ years of experience in supply planning, inventory management, customer allocation, demand planning, or related analytical roles.
• Strong analytical and quantitative skills with proficiency in Excel, Power BI/Tableau, and ERP/MRP systems (SAP preferred).
• Demonstrated ability to manage complex datasets and translate findings into clear, actionable insights.
• Excellent communication skills and the ability to partner effectively with cross-functional stakeholders.

Preferred

• Experience in the tire, automotive, or manufacturing industry.
• Knowledge of S&OP processes and customer prioritization frameworks.
• Familiarity with import logistics, production planning, and multi-warehouse distribution strategies.
• Experience managing or influencing customer allocation processes.

Success Profile

A successful Senior Customer Inventory Planning Analyst will:

• Think strategically and act with urgency.
• Balance customer needs with business constraints and financial considerations.
• Communicate proactively and clearly with Sales, Operations, and leadership.
• Demonstrate curiosity, problem-solving mindset, and continuous improvement focus.
• Uphold high standards of accuracy, fairness, and discipline in allocation decisions.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.