Senior IT Support Specialist — 24/7 VIP User Help

A technology service provider is seeking a Senior Computer User Support Specialist responsible for delivering 24/7 IT technical support to USACE end users in the United States. The role involves managing device configuration, responding to incidents through a ticketing system, and facilitating communication during service outages. Successful candidates should have an associate's degree, relevant experience, and various IT certifications. The position is full-time in a hybrid environment with a competitive pay range.

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