Microsoft365 Solutions Architect

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Position Summary

The Microsoft 365 (M365) Solutions Architect is responsible for the overall architecture and support of the Microsoft 365 environment. This role assesses, designs, and implements complex enterprise solutions that impact the entire organization. This role serves as the primary program manager for the M365 Digital Workplace and builds relationships and technology roadmaps between the ITS department and both clinical and business units.

Location (e.g. remote or on-site): Remote (must be MN or WI resident)

License/Certification/Registration

Microsoft 365 Certified: Fundamentals required

Microsoft 365 Certified: Endpoint Administrator Associate, ITIL Foundations v4 preferred.

Education

Bachelor's degree in computer science, business, or related field of study required.

Experience

7+ years supporting Microsoft 365 or related Microsoft technologies in an environment of over 5,000 users.

Experience in building successful relationships and communicating with both technical and non-technical employees.

Proven analytical and problem-solving skills

Ability to effectively prioritize and execute tasks in a high-pressure environment

Exceptional interpersonal skills, with a focus on listening and questioning.

Ability to present ideas and concepts in business-friendly terms to end users to executives.

Knowledge/Skills/Abilities

Digital dexterity - The ability to learn and utilize digital workplace technologies to catalyze new ways of working.

Vision - The ability to see and explain how the organization can exploit technology to improve employee experience and engagement.

Customer-centric mindset - Passionate about driving improvements to employee experience.

Delivery focused - Results oriented mindset with the drive to deliver exceptional services.

Influence - Ability to gain agreement and support for ideas and initiatives.

Business-results orientation - Seeks to understand business and clinical needs and works to anticipate, identify, and meet end-user needs.

Communication - Ability to communicate complex technical concepts to a non-technical audience including end-user through executive-level.

Motivated - A self-starter that is highly motivated and naturally curious, requiring only limited information to recognize larger patterns, competent across many technologies (new and old), and able to quickly learn new concepts.

Able to build strong, trusting relationships with end-users.

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.