Overview

System Analyst is responsible for utilizing cyber security monitoring tools to provide day-to-day operational support and monitoring of the IT computing infrastructure. This is Shift Work. The Analyst will be expected to provide timely response, troubleshooting and escalation of alerts and coordinate incident response efforts with Cyber Security Operations Center (CSOC) within the Information Security Group.

Responsibilities

Core Responsibilities

Monitor, troubleshoot and support intrusion prevention, endpoint protection, data loss prevention, and access control technologies.
1st Level triage, analysis, and processing of alerts.
Respond swiftly to all alerts; perform initial risk/impact assessments or escalating issues as appropriate.
Open and track incidents through to resolution.
Facilitate communications to both internal and external parties.
Support Corporate Security through forensics analysis of systems, malware, or network.
This is a rotating position with a shift differential that covers holidays, weekends, and nights.
Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
Enforce change management controls and guidelines.
Provide real time and near real time responses to end users, technical support groups and IT management.
Perform other related tasks and assignments as required.
Respond to and participate in any incident response efforts.
1st level threat intelligence processing.
Metric collection.
Perform other related tasks and assignments as required.

Qualifications

Required Education/Experience

Bachelor's Degree in computer science or related field and 2 years of work experience in Cyber or in an IT related field. or
Associate's Degree in computer science or related field and 4 years of relevant work experience, with at least 2 years of work experience in an IT field or
High School Diploma/GED and 5 years of relevant work experience, with at least 3 years of work experience in an IT field.

Relevant Work Experience

Previous IT experience is required.
Previous Cyber Experience is required
Scripting experience preferred
Knowledge of security tools is preferred
Good understanding of industry standard policy, processes and procedures covering incident, problem and change management is preferred

Skills and Abilities

Strong written and verbal communication skills
Ability to work within tight timeframes and meet strict deadlines
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

Licenses and Certifications

Driver's License Required
Other: Technical certifications Security+, CYSA+ or equivalent, CISSP, etc. Preferred

Physical Demands

Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols
Work rotating shifts, including nights, midnights, weekends and holidays

Additional Physical Demands

The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
Must be able and willing to travel within Company service territory, as needed.

Cyber Security System Analyst - IT Information Security

Job Type