Lead Custodial Support Technician

Primary Responsibilities and Essential Functions

1. Maintenance and Inspections

• Responsible for the day to day activities of a team of nine Custodial Technicians including but not limited to creating work schedules, planning and assigning work and inspecting completed work.
• Plans, assigns, performs and oversees general custodial functions such as sweeping, mopping, and dusting of restrooms, offices and other areas within the facility; the cleaning of office furniture, walls, light fixtures, windows and floors; and the emptying of trash.
• Serve as the subject matter expert in selecting the most appropriate cleaning and/or sanitizing materials to properly support the team’s work.
• Inspect completed work to ensure quality is consistent with industry standards and the expectations of the Department Manager.
• Purchase and inventory supplies and equipment to maintain adequate stock levels.
• Perform proactive building inspections to identify and address concerns impacting building performance, employee comfort and safety.

2. Operations and Project Management

• Respond to emergency calls and take necessary steps to protect customers, employees, and property. When directed, may assume initial lead role in emergency response
• Assists with the planning and execution of reconfigurations, furniture relocations, and setups for events.
• May contact and communicate with vendors for cost estimates and process invoices
• Inspect buildings, enter data into checklists, and track work orders
• Collaborate on project budgets and emergency responses. Assists other facilities personnel as needed
• Responsible for maintaining/properly safeguarding assigned company assets including, but not limited to, smart phone, laptop computer, building keys, shop tools, carts, etc.
• Compliance with all local, state, federal, and OSHA facilities-related regulations

3. System Management and Reporting

• Demonstrates the ability to utilize & review spreadsheets/other reporting tools and communicate within the Microsoft Office suite
• Utilize Work Order Management System software for work order management
• Maintains records and provides support assisting the Environmental compliance group with all initiatives.
• Observe, report, and address safety issues

Qualifications

Minimum

• Five (5)+ years custodial or janitorial experience
• HS diploma, GED, or relevant work experience
• Safe drivers needed; valid driver’s license required
• Strong knowledge of Microsoft Office applications.
• Ability to lift up to 50 pounds.
• Ability to operate and perform work on aerial work platforms.
• Excellent organizational, prioritization, multi-tasking, math, written, verbal, and collaborative skills.

Preferred

• Prior experience in a leadership position. ​

Environment and Working Conditions

• Works in both office and outdoor environments, with potential exposure to inclement weather. May also work in warehouses and/or specialized facility environments as assigned.
• Travel to remote offices involves exposure to traffic situations including emergency responses both day and night
• Repeated bending, lifting, reaching, sitting, kneeling, pushing, pulling, navigating stairs, standing and carrying parts, tools and supplies
• May require frequent use of ladder or stepstool, furniture dolly, hydraulic lift gate, tie-down straps, forklift and scissor lift