Permanently 100% Remote, Must be East Coast

Job Title: Remote IT Support - $70-$90k (Internal, Security)

Salary: $70-$90k Base + Benefits, 401k

Requirements: SaaS, Support Internal Employees + Some Security Tools Like SOC, Vanta

Based in beautiful Providence, RI, we offer an intuitive web-based CRM for financial advisors.

Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.

Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice.

We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees.

We are REMOTE first and our team is distributed throughout the country.

Due to growth, we are actively hiring a Remote IT Support Specialist with the following experience:

Support internal employees using JAMF, Avast (virus protection), Slack, G Suite, SSO, VPN
Occasionally help on special security projects using SOC, SOC 2, and Vanta
SaaS experience strongly preferred

This role is mostly supporting internal employees with their IT needs.

We do have some special projects and security-related work, but it's a smaller portion of the position.

For that reason, experience with SOC, SOC 2, or Vanta, is a huge plus!

Also - we're big on promoting people from within.

We have several employees that have started their career in similar positions and have been promoted into other positions.

If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.

Top Reasons to Work with Us

Remote: Permanently 100% Remote
Compensation: $70-$90k Base + Benefits, 401k
Ownership: Take ownership of our DevOps lifecycle
Culture: Modern, supportive start-up culture

What You Will Be Doing

Support internal employees with their IT needs
This includes JAMF, Avast (virus protection), Slack, G Suite, SSO, VPN
Occasionally assist the CTO with special projects in the security realm, including software for logging metrics, permissions, and access

What You Need for this Position

Must Have

Experience supporting employees using JAMF, Avast (virus protection), Slack, G Suite, SSO, and/or VPN
Experience with SOC and/or SOC 2
Experience working for SaaS companies

Nice To Have

Vanta

What's In It for You

Remote IT Support - $70-$90k (Internal, Security)
Permanently remote
Vacation/PTO
Medical
Dental
Vision
401k

Benefits

Vacation/PTO
Medical
Dental
Vision
401k
Bonus

So, if you are a Remote IT Support - $70-$90k (Internal, Security) with experience, please apply today!

Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

matt.abbasfard@cybercoders.com

Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MA5-1780836L961 -- in the email subject line for your application to be considered.***

Matt Abbasfard - Lead Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.

This job was first posted by CyberCoders on 01/09/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Remote IT Support - $70-$90k (Internal, Security)

Job Type