Operational Support Technician GS 5/6

The heart and soul of the FBI is in the investigative work employees perform to prevent, disrupt, and mitigate threats. The Operational Support Technician (OST) is the key support to Agents and Intelligence Analysts. OSTs have an integral role in operations and make an immediate impact by performing a wide range of support functions.Qualifications:

GS-5: Applicant must possess at least one (1) year of SE equivalent to the GS-4 grade level. SE is defined as follows:

• Performed clerical support functions for an office.
• Operated telecommunications equipment such as phone, radio, computer, fax, etc., to provide assistance.
• Utilized computers to type documents and/or forms.

GS-6: Applicant must possess at least one (1) year of SE equivalent to the GS-5 grade level. SE is defined as follows:

• Created and maintained records and files in accordance with policies and procedures.
• Utilized computers to type documents and/or forms.
• Communicated with internal staff and/or outside entities to obtain and/or provide information.

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

GS-5: Applicant must have a at least four (4) years of education above the high school level. One year of full time academic study is defined as 30 semester hours, 45 quarter hours (or the equivalent in a college or university), or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

GS-6: Applicant must have a bachelor's degree.

Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.

Employment Type: OTHER