Operational Support Technician GS 7/8

The heart and soul of the FBI is in the investigative work employees perform to prevent, disrupt, and mitigate threats. The Operational Support Technician (OST) is the key support to Agents and Intelligence Analysts. OSTs have an integral role in operations and make an immediate impact by performing a wide range of support functions.Qualifications:

GS-7: Applicant must possess at least one (1) year of SE equivalent to the GS-6 grade level. SE is defined as follows:

• Created, maintained, and disposed of records and files in accordance with policies and procedures.
• Retrieved information/data from a variety of databases.
• Communicated with internal staff and outside entities to obtain, verify, and provide information.
• Conducted physical security checks of the premises and/or took security measures to protect sensitive information.

GS-8: Applicant must possess at least one (1) year of SE equivalent to the GS-7 grade level. SE is defined as follows:

• Created, maintained, and disposed of records and files in accordance with policies and procedures.
• Manipulated automated information systems to retrieve information from a variety of databases and recommended changes or improvements to enhance databases.
• Initiated and maintained liaison with internal and external sources to obtain, verify, and provide information; and, provided assistance to those seeking immediate help.
• Conducted physical security checks of the premises and ensured sensitive information was protected and secured.
• Performed audits of records and resolved discrepancies or omissions; revised previously entered information to ensure consistency, accuracy, and conformance to policies.

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

GS-7: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.

GS-8: Education may not be substituted for specialized experience at this grade level.

Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.

Employment Type: OTHER