Job Title: Customer Service | Booking Cruises

Company: Evermore Travel LLC

Job Type: Flexible Schedule | Remote Work

About Us: Evermore Travel is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.

Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on cruise bookings. In this remote role, you will assist clients with researching, planning, and securing cruise accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.

Key Responsibilities:

Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings, travel trends, and industry changes
Attend virtual training sessions and team meetings

Requirements:

Strong communication and customer service skills
Friendly, professional demeanor and positive attitude
Comfortable working independently and managing time effectively
Basic computer skills and a reliable internet connection
Interest in travel and helping clients plan memorable stays
Previous experience in customer service, hospitality, or sales is a plus but not required

What We Offer:

Flexible, remote work environment
Full training and access to industry resources and tools
Supportive team culture and mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks through industry partners
Personal and professional development opportunities