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IT Support Technician
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IT Support Technician
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Type Of Contract
6-month renewable fixed-term contract
MISSIONS AND ENVIRONMENT
Established since 1823 in Pont-de-Chéruy (38), the GINDRE group is the world specialist in copper conductors for electrical equipment.
With two centuries of know-how, we transform non-ferrous metals with passion.
Since the middle of the 20th century, we have focused our activities on the eco-responsible transformation of copper. Our people and the global community they form are our greatest strength. As a pioneering group, now vertically integrated from smelting to distribution, including the manufacture of semi-finished products and components, we are proud to be meeting the energy challenges of tomorrow.
Driven by our shared fundamental values of "Innovation, Sustainability, Commitment, Caring and Cooperation", the GINDRE Group can count on the long-term, global collaboration of its teams.
As part of our growing business, we are looking for an IT Support Technician (M/F).
Responsibilities
As part of the IT department, you will be responsible for providing application support for our various existing and future software applications, through the following tasks:
Handling first-level incidents
A telecommuting charter is in place, enabling you to work 2 days a week from home.
You will be offered an induction course to familiarize you with your working environment.
Skills
You are a good communicator, both orally and in writing, and are able to demonstrate your ability to communicate effectively.
With a real sense of service, you are organized, rigorous and attentive to the proper management of your tasks and documentation.
Driven by the search for concrete, effective solutions, you combine curiosity, analytical skills and tenacity in problem-solving.
Your experience of industrial environments, and your ability to work with older IT equipment, will be invaluable assets for a rapid integration and efficient start-up.
English will also be an asset in our international environment.
Technical Knowledge Required
Send us your application!
Please send your application to the Human Resources Department: [email protected]
If you have been co-opted by one of our employees, please let us know the name of your internal contact when you send us your application.
Full name
E-mail address
Message
Upload CV
Upload your CV or any other relevant file. Max. file size 512 Mb.
I accept the Terms and Conditions.
+33 (0) 4 72 46 09 00 31 RUE GIFFARD - 38230 PONT DE CHÉRUY FRANCE Contact Recruitment About us
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Statistics Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
- Group
Corporate governance
Join us
Contact us
- Products
Profiles
Flat and round wires
Maxiflex™ Flexible Bars
Components
Copper and alloys
- Industries
Electric transport and mobility
Power generation
Refineries and foundries
Earthing and lightning protection
- Resources
Certifications
News
Case study Contact us
IT Support Technician
See our offers
- Pont-de-Cheruy, France (38)
- Posted 3 weeks ago
Type Of Contract
6-month renewable fixed-term contract
MISSIONS AND ENVIRONMENT
Established since 1823 in Pont-de-Chéruy (38), the GINDRE group is the world specialist in copper conductors for electrical equipment.
With two centuries of know-how, we transform non-ferrous metals with passion.
Since the middle of the 20th century, we have focused our activities on the eco-responsible transformation of copper. Our people and the global community they form are our greatest strength. As a pioneering group, now vertically integrated from smelting to distribution, including the manufacture of semi-finished products and components, we are proud to be meeting the energy challenges of tomorrow.
Driven by our shared fundamental values of "Innovation, Sustainability, Commitment, Caring and Cooperation", the GINDRE Group can count on the long-term, global collaboration of its teams.
As part of our growing business, we are looking for an IT Support Technician (M/F).
Responsibilities
As part of the IT department, you will be responsible for providing application support for our various existing and future software applications, through the following tasks:
Handling first-level incidents
- Respond to user requests via the ticketing tool
- Diagnose malfunctions on industrial equipment using an IT solution
- Propose an appropriate solution, taking into account safety and production constraints.
- Climbing to the next level
- Gather technical and functional information from users
- Document and transmit complex incidents to level 2 team with clarity and precision
- Draft procedures and operating modes
- Formalize practical guides for handling recurring faults or using industrial software.
- Update documents in line with software developments
- Create, modify and delete accounts in compliance with access rules for industrial IT systems
- Contribute to IS security by applying best practices deployed internally
A telecommuting charter is in place, enabling you to work 2 days a week from home.
You will be offered an induction course to familiarize you with your working environment.
Skills
You are a good communicator, both orally and in writing, and are able to demonstrate your ability to communicate effectively.
With a real sense of service, you are organized, rigorous and attentive to the proper management of your tasks and documentation.
Driven by the search for concrete, effective solutions, you combine curiosity, analytical skills and tenacity in problem-solving.
Your experience of industrial environments, and your ability to work with older IT equipment, will be invaluable assets for a rapid integration and efficient start-up.
English will also be an asset in our international environment.
Technical Knowledge Required
- Mastery of embedded Windows operating systems
- Knowledge of a ticketing tool
- Basic knowledge of ITIL principles
- You have at least 2 years' higher education in IT.
- You have two years' professional experience in a similar position.
Send us your application!
Please send your application to the Human Resources Department: [email protected]
If you have been co-opted by one of our employees, please let us know the name of your internal contact when you send us your application.
Full name
E-mail address
Message
Upload CV
Upload your CV or any other relevant file. Max. file size 512 Mb.
I accept the Terms and Conditions.
+33 (0) 4 72 46 09 00 31 RUE GIFFARD - 38230 PONT DE CHÉRUY FRANCE Contact Recruitment About us
Privacy policy Terms of use Cookies Powered by Pilot'in
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Functional Always on
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
- Manage options
- Manage services
- Manage {vendor_count} suppliers
- Find out more about these purposes
- {title}
- {title}
- {title}
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Functional Always on
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
- Manage options
- Manage services
- Manage {vendor_count} suppliers
- Find out more about these purposes
- {title}
- {title}
- {title}
Job Type
- Job Type
- Full Time
- Location
- Pont-Sainte-Maxence, Hauts-de-France, France
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