Director - AI Sales Enablement

Background

It's a great time to join Harri as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers. We are excited to recruit for this pivotal Director - AI Sales Enablement role to ensure the continued development of our go-to-market knowledge and expertise. You will serve as a Knowledge Lead and a trusted AI Force Multiplier , playing a key role in translating our AI platform into practical value for restaurant and hotel operators.

What You'll Be Doing

As a Director - AI Sales Enablement, you will be responsible for ensuring our go-to-market teams deeply understand how hospitality operators run their businesses day-to-day. Your responsibilities will include:

• Hospitality Expertise: Teaching the team how to talk about big industry problems—like high turnover, rising labor costs, and complex compliance laws—to show how Harri solves them.
• Product Mastery: Designing and rolling out the curriculum that makes new and existing sellers domain experts on our products and the solutions that drive demand.
• Certification & Quality: Certifying team members and adjusting training materials to ensure we deliver highly competent sellers to the field.
• Storytelling: Taking real wins from customers, like major hotel brands and QSR groups, and turning them into simple stories that help the sales team close deals.
• AI Innovation: Finding and setting up AI tools to help the team work more efficiently, including using AI to write better emails, summarize meetings, and create training materials.
• Playbook Development: Creating and updating the guides, talk-tracks, and "battle cards" our team uses every day to win against competitors.

More About You: What Can You Bring?

We are looking for a Hospitality Insider who is an AI Enthusiast with a proven track record of simplifying complex technical features into exciting customer benefits. You will be passionate about delivering successful outcomes and possess:

• 5+ years in or around the hospitality industry.
• Excellent communication (written and verbal) and presentation skills, with the ability to explain complex technical features simply.
• AI Proficiency: Active experience using AI (like ChatGPT, Claude, or meeting assistants) to be more productive and the ability to teach others.
• Self-Starter Mentality: The ability to build content, lead training, and measure results independently without needing a large team.
• Technical Savvy: Comfort learning new software quickly and showing others how to get the most out of the Harri platform.
• Global Collaboration: Experience working in a cross-functional environment to scale knowledge and improve consistency.
• Domain Knowledge: Experience with Workforce Management, compliance, or restaurant/hotel operations is strongly preferred.

When and Where You'll Be Doing It

• Position: Full-time
• Location: This role is based in NYC.
• Salary: The salary range for this position is $175,000 - $225,000 USD depending on experience.

What Will You Get in Return?

Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here. You'll get:

• Competitive salary within the stated range.
• The opportunity to drive critical projects for a high-growth, innovative company.
• Experience working in a fast-paced, global environment.
• A collaborative and supportive team environment.

Equity, Diversity, and Inclusion

We're committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work.

Closing Date: 30 January, 2026

We will be reviewing applications on a rolling basis and reserve the right to close applications early.