Director of Supply Chain Factory Services

HP is a leading technology company focused on creating a competitive advantage through an agile and resilient supply chain. The Director of Supply Chain Factory Services will enhance supply chain operations and lead a high-performing team, driving revenue and margin growth while managing factory services and cross-functional collaborations.

Responsibilities

• Represent SC at the Head / GM of LCS stakeholder staff on the delivery of the $230+M Factory Services business. Drive internal SC functions to deliver on the LCS strategic growth plans. Work with LCS BU to support core SC priorities and requirements. Represent SC at LCS QBW and BU exec reviews
• Engage with market category and sales leaders to review delivery/cost performance and to partner on business growth initiatives
• Engage with LCS product management to develop and execute the factory services portfolio and roadmap. Work within SC to deliver on cost savings requirements and the technology enablement to deliver
• Partner with factory operations and SC engineering to manage the on-time and quality delivery of configured PCs from our WW factories
• Flawlessly and timely manage all factory services escalations. Lead cross functional teams (BU, SC, Factory, IT, Sales, Category) to drive containment, corrective action, root cause, and prevention. Effective communication to align exec stakeholders and customers
• Develop and implement comprehensive Supply Chain Factory Services strategies that encompasses pan-SC functional capabilities (engineering, logistics, factory) to deliver best in class capabilities to enable double digit YoY growth for LCS
• Oversee the development and management of the SC Factory Service cost/budget, providing regular updates to senior management on performance, challenges, and opportunities

Skills

• Demonstrated success in highly complex Supply Chain business environment that requires multi-functional collaboration and conflict management
• Financial Acumen – Unique mastery in operational budget/cost management, able to see the financial effects and relationships of various aspects of the business and can effortlessly communicate upstream and downstream implications of a decision's impact on financial performance
• Thought Leadership including strategic planning and conflict management including executive escalations
• Information Process Capability in grasping just enough technical details to steer technical direction that has critical impact on the overall business
• Ability to communicate effectively to all levels of management, balance need to understand details and strategic level summaries. Clearly create and communicate broader vision and strategic focus
• Advanced data analytic skills, digitally savvy with advanced tools, and had solid vision of how to leverage AI to transform how we manage business in the future
• Demonstrated leader of large, global teams; develops and coaches people that gives direct and constructive feedback
• Ability to teach and share knowledge with others; always learning and developing oneself
• Act as a mentor to team members in navigating thru ambiguity and dynamic business environment
• Typically has 12+ years of job-related and/or management experience, preferably in supply chain, operations, or a related field
• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

Company Overview

• HP is a manufacturer and seller of personal computers, printers, computer hardwares, and business solutions. It was founded in 1939, and is headquartered in Palo Alto, California, USA, with a workforce of 10001+ employees. Its website is http://www.hp.com.

Company H1B Sponsorship

• HP has a track record of offering H1B sponsorships, with 193 in 2025, 187 in 2024, 190 in 2023, 200 in 2022, 178 in 2021, 183 in 2020. Please note that this does not guarantee sponsorship for this specific role.