Sr Product Manager, Customer AI Assistant

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

John Deere is an equal opportunity employer, including disabled & veterans.

Primary Location: United States (US) - Iowa - Urbandale

Function: Product and Process Mgmt (CA)

Title: Sr Product Manager, Customer AI Assistant - 118665

Onsite/Remote:Onsite Position

Your Responsibilities

The John Deere Intelligent Solutions Group (ISG) in Urbandale, IA, is seeking a Senior Product Manager, Customer AI Assistant to lead the product definition and execution of the intelligence layer, agent framework, and interface implementation powering our unified customer AI assistant across digital and in-cab experiences.

Artificial intelligence will play a defining role in differentiating our customer-facing solutions. As we evolve from early experimentation to scaled delivery, this role is critical in ensuring our AI-powered experiences operate as a coherent, unified system rather than a collection of disconnected agents. In this fast-paced space, this person will thrive under pressure by quickly sorting signal from noise relying on deep understanding of strategy to apply good judgement in on-the-spot decision making.

This Senior Product Manager will partner closely with the Principal Product Manager, Customer AI Solutions, to bring the AI vision to life—working directly with engineering teams to define behavioral standards, guide implementation decisions, and ensure consistent, high-quality assistant experiences across the John Deere ecosystem. You will also...

• Lead the product execution of the unified AI digital assistant including: intelligence layer, multi-modal customer facing interfaces, and capabilities that enable safely scaling a multi-agent GenAI tech stack.
• Lead customer discovery and problem definition to develop feature deveopment plans and roadmaps
• Own one or more agents that are sufaced via the digital assignment
• Collaborate with Engineering, Architecture, Data Science, and UX to define and evolve the GenAI tech stack and playbook used to build, integrate and scale AI agents across digital and in-cab experiences
• Partner directly with engineering and UX teams to make day-to-day product decisions that shape how the assistant behaves, responds, and integrates across platforms.
• Establish clear standards and guardrails to ensure consistency, coherence, and quality across all AI-powered customer experiences.
• Incorporate customer feedback, usage insights, and experimentation results to continuously improve assistant behavior and performance.
• Translate AI vision into actionable product requirements, clear documentation, and implementation guidance for engineering teams.
• Evangelize and educate other Product Managers on AI and how to implement their data in the context of the GenAI Tech Stack.

VISA Sponsorship is NOT available for this position

What Skills You Need

• 5 or more years of experience in technology Product Management, including ownership of complex, system-level or platform capabilities (not solely feature-level product work).
• Demonstrated experience leading high-visibility, cross-functional initiatives with executive exposure, including presenting tradeoffs and recommendations to senior leadership.
• Proven track record of negotiating complex tradeoffs across engineering, product, and stakeholder groups to drive coherent outcomes in multi-team environments that lead to delivering products to market and continued optimization for customer usefulness, value, and adoption.
• Strong prioritization skills, with experience making difficult decisions under pressure and ambiguity while balancing technical constraints, user experience, and business impact.
• Experience partnering closely with engineering on technically complex products, engaging deeply in architectural, behavioral, and integration discussions.
• Evidence of defining standards or reusable frameworks that improved consistency and reduced fragmentation across product surfaces or teams.
• Expert-level communication. You will communicate effectively with a team and to stakeholders. You will be a great storyteller about your product and ready to represent your products to internal and external audiences, large and small, in person, in writing, on video, and with supporting content

What Makes You Standout

• Experience working on AI or GenAI-powered products.
• Strong technical fluency, with the ability to engage deeply in discussions around model behavior, system prompts, orchestration, and integration patterns without writing production code.
• Experience shipping products across multiple interface surfaces (web, mobile, embedded, etc.).
• Demonstrates bias toward action and ability to drive clarity in fast-moving environments.
• Demonstrates ability of making complex concepts accessible and easy for others to understand.
• Thrives under pressure by applying strategy, customer needs, and technology maturity in decision making and stakeholder management.
• Experience working in agriculture or construction.

Education

Ideally you will have a degree or equivalent related work experience in the following:

• Degree or equivalent work experience in the following: Business, Finance, Engineering, Sales, Marketing, Communications, of Information Technology

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:

• Flexible work arrangements
• Highly competitive base pay and performance bonuses
• Savings & Retirement benefits (401K and Defined Contribution)
• Healthcare benefits with a generous company contribution in the Health Savings Account
• Adoption assistance
• Employee Assistance Programs
• Tuition assistance
• Fitness subsidies and on-site gyms at specific Deere locations
• Charitable contribution match
• Employee Purchase Plan & numerous discount programs for personal use

$138,144.00 - $207,216.00 + Benefits

Follow this link to learn more about our Total Rewards Package https://bit.ly/3XCd8fL

Must be 18 years of age or older to apply

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.

ACA Section 1557 Nondiscrimination Notice

The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.