Business Intelligence Analyst

Do you thrive on transforming complex data into a clear and compelling story? Are you ready to apply creativity and deep attention to detail to solve the toughest business and SaaS product challenges? 

If you're driven to empower teams through data storytelling to have a real impact on business growth, then we'd love for you to join our team. 

We're seeking a data and product analyst to join our growing team. This is a challenging role where you'll design, build and deploy the data infrastructure that powers our decision-making. You'll uncover crucial insights into customer usage patterns of our flagship product, Lucky Orange, and directly influence strategic business and product decisions. Success in this role requires an analytical mindset, extreme attention to detail and the creative vision to expand on existing data systems to engineer new data management and visualization platforms. 

At Lucky Orange, we help people make sense of the data fog surrounding website analytics. With our newly released Discovery AI, we surface website visitor behaviors that keep people from making a purchase or signing up. We go beyond the numbers provided in traditional website analytics platforms and give people actionable recommendations and visual proof to see exactly where people are getting stuck on their website. 

What's a day in the life like?

Putting customers first is always our priority, but we're known for having a relaxed, playful environment at Lucky Orange. On a typical day, you'll find our team members helping customers, devising growth strategies, writing code and working with industry partners. 

As the newest data and product analyst on our team, your day will be spent executing on high-impact initiatives:

• Architect and launch real-time business performance dashboards that deliver instant, actionable insights 
• Analyzing large, complex datasets to identify patterns, trends and growth opportunities
• Define and govern core business metrics, ensuring the data quality and integrity across the organization 
• Using tools like SQL, Python, Looker and Jira to manage data and translate data into compelling narratives
• Collaborate and consult with stakeholders across departments to identify and solve their most critical data needs
• Investigate and determine the underlying root cause of fluctuations in business KPIs
• Pioneer new data visualization and reporting methods to maximize data accessibility
• Working out of our office in Overland Park, Kan. (This role is not eligible for a remote working arrangement.)

What does it take?

• 4+ years of experience in business, data or product analytics roles
• Experience using SQL, Python or similar tools to manage and extra insights from data
• Experience with data visualization platforms such as Looker, PowerBI, Tableau, Databox, etc.
• Attention to detail, especially when it comes to spotting errors and trends in data
• Previous examples of dashboards, reports, etc., that show your ability to manage data and provide others with actionable insights
• Ability to work in a (relaxed) office setting in Overland, Park, Kan., during typical working hours (9 a.m. - 5 p.m.), Monday through Friday.

How do I stand out from the rest of the pack?

• Demonstrated experience building data management systems from the ground up
• Familiarity with machine learning concepts, statistical methods and data engineering 
• Bachelor's degree in Data Analytics, Business, Computer Science or related field
• Use or are familiar with Lucky Orange software or other conversion rate optimization (CRO) tools

What's this gig pay?

• Competitive salary plus quarterly bonuses

What about the extras?

• Unlimited paid vacation/sick days
• 401(k) plan with 4% employer match
• 100 percent paid health insurance for employees
• Fun company outings
• No dress code
• Quirky office environment with spontaneous and random challenges, video game battles and spirited debates on trivial topics 
• Monthly “flex days” that allow you to choose where you want to work 
• Company-sponsored lunches
• Generous performance incentives
• Company-sponsored vacations

Who is Lucky Orange?

Lucky Orange, located in Overland Park, Kan., started as a bootstrap analytics and usability software company and is now one of Kansas City's hottest Software as a Service (SaaS) companies. For the seventh year running, we've also been recognized as one of Kansas City Business Journal's “Best Places to Work.”

Our flagship product sheds new light on user behavior by allowing website owners a peek behind the digital curtain to watch recordings of users, engage with interactive heatmaps, see real-time analytics, provide exceptional support via live chat, analyze forms and create custom polls.

We think it's a pretty stellar product, and so do our clients who have used Lucky Orange on more than half a million websites worldwide.

What matters the most at Lucky Orange?

We know that workplace culture defines a company. That's why we had passionate discussions on the words we chose to articulate the Lucky Orange values: Moxie. Honesty. Delight. Creativity. Empathy. Motivation.

Our employees demonstrate these values through: 

• Gritty, scrappy mentalities that dare to think innovatively and embrace new ideas and fresh approaches
• Collaboration and respect for one another's ideas
•  Putting people first – our customers and our coworkers
• Continuous improvement – pushing ourselves to constantly be better in our work and finding new opportunities to grow the company
• Participating in a quarterly company-wide volunteer activity in support of our values

We look forward to working with you!

Lucky Orange is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.