Assist the Regional Office (RO) in all IT/ software-related activities for CBSEs core functional work and processes.
Develop, maintain, and troubleshoot applications, scripts, and tools to support examination management, affiliation, training, and student services.
Write clean, effective, and reusable code.
Support database management, data entry modules, and report generation tools for Regional Office activities.

Provide technical assistance for CBSEs IT-driven initiatives at the RO, including online portals, digital assessment platforms, and e-services for stakeholders.
Collaborate with CBSE officers to analyze process automation requirements and implement software solutions accordingly.
Support deployment, configuration, and integration of new/existing applications as per CBSE guidelines.

Ensure the data is maintained securely and utmost confidentiality is maintained.
Time to time backup of important data.
Prevention of cyber-attack by upkeeping of anti-virus software

Work closely with CBSE RO officials and end-users to understand their IT requirements.
Provide timely updates, resolve technical issues, and escalate matters requiring higher-level intervention
Maintain effective communication between CBSE RO and CBSE IT teams/ HQ.
Quality Assurance & Documentation
Conduct functional testing, bug identification, and resolution for software applications.
Support users during acceptance testing and ensure applications meet functional requirements

. General Support

Ensure proper upkeep of IT systems used in RO, including troubleshooting minor hardware/ software issues in coordination with CBSE IT teams.
Provide regular feedback on system performance and recommend improvements.
Assist in data validation and integrity checks to ensure accuracy of records

Knowledge of databases (SQL/ MySQL) and web application frameworks.
Knowledge of XBase databases, Excel, Word, MDB and multiformat data exchange.
Knowledge of data transformation, data security.
Good problem-solving, analytical, and communication skills.
Travel May require travel within the assigned CBSE Regional Office jurisdiction.

IT Support Engineer- CBSE (Prayagraj)

Job Type