Communications Specialist, MSP

NinjaOne is a company that automates IT processes for endpoint management, aiming to enhance productivity and security for its clients. The Communications Specialist, MSP will be responsible for developing and executing communication strategies to engage Managed Service Providers, enhancing brand recognition and trust within the community.

Responsibilities

• Executing communications strategies that build awareness and trust with the global MSP community
• Partner with PR agencies to secure earned media placements in MSP, IT channel, and tech industry outlets
• Draft compelling press releases, media pitches, and thought leadership content
• Manage and expand relationships with industry influencers and media
• Support a steady drumbeat of news, product updates, customer success stories, and executive commentary for the MSP audience
• Support company spokespeople with messaging, media prep, written communication, and more
• Support the larger Corporate Communications team on cross-functional initiatives, including reporting
• Other duties as needed

Skills

• 2-4 years of experience working in a fast-paced, high-growth B2B tech environment and/or B2B tech Public Relations agency
• An understanding of and appreciation for the MSP community and the unique challenges this market faces
• Experience working with channel and MSP press
• Outstanding writer and speaker who can simplify complex technology into relatable, concise messaging
• Self-motivated learner with a commitment to high standards and rapid skill development
• Proven ability to drive initiatives through cross-functional teamwork
• Preferred BA/BS Degree in any field – we value diversity!

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Unlimited PTO
• Life insurance coverage

Company Overview

• NinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses. It was founded in 2013, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.ninjaone.com.