Senior Helpdesk Technician

Job Description Summary

Constellation is seeking an ambitious Helpdesk Technician to join our IT Team. You would be responsible for supporting company desktops/laptops, internal systems, servers, as well as cloud-based applications. As a member of the Help Desk team, this position demonstrates a mastery of desktop support and a dedication to customer service, process and documentation.

Job Description

Are you passionate about new technology? Do you eagerly await Apple's product announcements and CES? Do you have a knack for customer service and helping people? If this sounds like you, we'd love to talk with you about joining Constellation Real Estate Group's IT team!

Constellation is seeking an ambitious Helpdesk Technician to join our IT Team. You would be responsible for supporting company desktops/laptops, internal systems, servers, as well as cloud-based applications. As a member of the Help Desk team, this position demonstrates a mastery of desktop support and a dedication to customer service, process and documentation.

FLSA Designation (US Only)

Non-Exempt

Salary Range (US Only)

The estimated base salary range for this role in the United States is $25.69 - $38.53 per hour. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors.

Other Compensation (US Only)

This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire.

Benefits (US Only)

Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).

Time off (US Only)

The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at [email protected].

NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.

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