Postal Service Rep

Company Overview

USPS is a trusted, nationwide mail and package delivery service committed to connecting communities and supporting commerce. As a Postal Service Representative, you will be part of a dedicated team ensuring reliable customer service and smooth mail operations. This role plays a key part in maintaining USPS's reputation for timely, accurate, and friendly service to individuals and businesses alike.

Role and Responsibilities

In this role, you will assist customers with postal services, manage transactions, and ensure the accurate processing of mail. You will represent USPS values by delivering efficient, friendly, and reliable service every day.

• Assist customers with mailing, shipping, and postage needs
• Process transactions, payments, and change requests accurately
• Sort, organize, and distribute incoming and outgoing mail
• Provide information about USPS products, services, and rates
• Resolve customer inquiries in a timely and professional manner
• Ensure all postal regulations and procedures are followed

Required Skills and Experience

• No degree required; entry-level candidates are welcome
• Strong communication and customer service skills
• Ability to work in a fast-paced environment and multitask effectively
• Basic math skills for handling cash and transactions
• Attention to detail and accuracy in processing mail

Preferred Qualifications

• Previous retail or customer service experience
• Familiarity with USPS services and procedures
• Basic computer skills for point-of-sale and tracking systems

Compensation and Benefits

• Competitive hourly wage with opportunities to earn extra money through overtime
• Comprehensive healthcare, dental, and vision coverage
• Retirement plan and 401(k) options
• Paid time off, holidays, and sick leave
• Employee discounts and career development programs

About USPS

The United States Postal Service is dedicated to serving every community with integrity, reliability, and excellence. USPS values diversity, teamwork, and professional growth, providing employees with opportunities to build a stable and rewarding career. As part of the USPS team, you will contribute to a mission-driven organization that keeps America connected.

Disclaimer

This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.

How Our Program Helps

Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee. you will gain access to tools, resources, and unlimited practice assessments.

• An exclusive, step-by-step guide to the USPS hiring process
• Simulated practice exams with detailed answer explanations
• A webinar covering interview tips to help you succeed
• A job finder tool to locate USPS roles within a 25-mile radius
• Personalized support via email and chat

Apply for USPS Jobs in with Confidence

Do not wait to begin your USPS career as Mail Delivery, Customer Service, Administrative Roles. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in today.