Postal Support Specialist

Company Overview

The United States Postal Service (USPS) is a trusted, nationwide organization dedicated to delivering mail and packages efficiently and reliably. As a Postal Support Specialist, you will be part of a team that ensures smooth postal operations, helping maintain USPS's commitment to exceptional service. This role supports the mission of connecting people and businesses across the country while offering opportunities for career growth and stability.

Role and Responsibilities

In this entry-level position, you will assist with various operational and customer service tasks that keep USPS facilities running smoothly. You will work in a fast-paced environment, helping to process, organize, and manage mail and packages while providing excellent service to customers.

• Sort and process incoming and outgoing mail and packages accurately
• Assist customers with inquiries, postage, and mailing services
• Operate postal equipment and follow established procedures for safe handling
• Support clerical tasks such as data entry, record keeping, and documentation
• Ensure timely delivery and distribution of mail within the facility

Required Skills and Experience

• No degree required; high school diploma or equivalent preferred
• Ability to lift and carry packages weighing up to 70 pounds
• Strong attention to detail and accuracy
• Basic computer and data entry skills
• Excellent communication and customer service abilities

Preferred Qualifications

• Prior experience in customer service or warehouse operations
• Familiarity with postal processes or shipping services

Compensation and Benefits

• Competitive hourly pay with opportunities to earn extra income through overtime
• Health, dental, and vision coverage
• Retirement savings plan
• Paid time off and holiday pay
• Career advancement opportunities within USPS

About USPS

The United States Postal Service is a vital part of the nation's communication and commerce network, delivering to every address in America. USPS values integrity, service, and commitment to community. With a focus on employee growth and a collaborative work environment, USPS offers a stable career path where your contributions directly impact millions of people nationwide.

Disclaimer

This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.

How Our Program Helps

Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee. you will gain access to tools, resources, and unlimited practice assessments.

• An exclusive, step-by-step guide to the USPS hiring process
• Simulated practice exams with detailed answer explanations
• A webinar covering interview tips to help you succeed
• A job finder tool to locate USPS roles within a 25-mile radius
• Personalized support via email and chat

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