Sales Floor Associate

Company Overview

As a trusted name in delivering essential mail and packages, the United States Postal Service (USPS) plays a crucial role in connecting communities across the nation. As part of a dynamic and customer-focused team, you'll contribute to ensuring timely service, operational excellence, and a positive customer experience. The Sales Floor Associate role supports USPS's mission to serve every address in the country efficiently and reliably while promoting the organization's values of integrity, respect, and accountability.

Role and Responsibilities

As a Sales Floor Associate, you will assist customers, promote USPS products and services, and support daily retail operations. You will play a key role in ensuring smooth front-line service delivery and maintaining a professional, organized retail environment.

• Provide friendly and efficient customer service at the retail counter
• Assist customers with purchasing stamps, packaging, and mailing services
• Promote USPS products, services, and mailing options to customers
• Operate point-of-sale systems to complete retail transactions accurately
• Restock supplies and maintain cleanliness and organization of the sales floor
• Answer customer inquiries and resolve concerns in a courteous manner
• Support daily operational procedures and adhere to USPS service standards

Required Skills and Experience

• Strong customer service and interpersonal communication skills
• Basic proficiency with point-of-sale systems or retail software tools
• Attention to detail and ability to manage tasks in a fast-paced environment
• Dependability and commitment to punctuality and professional conduct

Preferred Qualifications

• Prior experience in a retail or customer service role
• Familiarity with USPS mailing products and procedures
• Ability to work flexible hours including weekends and holidays

Compensation and Benefits

• Competitive hourly wage based on a 40-hour workweek
• Eligibility for performance-based bonuses
• Comprehensive healthcare coverage including medical, dental, and vision
• Retirement and pension plans with federal benefits
• Paid time off and holiday leave
• Career development and advancement opportunities within USPS

About USPS

The United States Postal Service is an independent federal agency committed to delivering mail, packages, and service with reliability, speed, and care. With a history rooted in public trust, USPS offers meaningful careers with opportunities for growth, training, and advancement. The organization values teamwork, community service, and a commitment to excellencemaking it a great place to build a lasting and impactful career.

Disclaimer

This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.

How Our Program Helps

Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee. you will gain access to tools, resources, and unlimited practice assessments.

• An exclusive, step-by-step guide to the USPS hiring process
• Simulated practice exams with detailed answer explanations
• A webinar covering interview tips to help you succeed
• A job finder tool to locate USPS roles within a 25-mile radius
• Personalized support via email and chat

Apply for USPS Jobs in with Confidence

Do not wait to begin your USPS career as Mail Delivery, Customer Service, Administrative Roles. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in today.