Global Learning Manager - Hybrid (Cebu | Manila)

The purpose of this role is to lead a high-performing team focused on Business Process Re-Engineering/Continuous Improvement/Process Governance. This role involves aligning team priorities with senior stakeholders, maintaining a sustainable work pipeline, and influencing leaders on process simplification. The role also entails rallying team members to achieve agreed objectives through a broad understanding of frameworks.

Responsibilities

• Influence senior leaders on leveraging framework to simplify processes.
• Enable team members to contribute to business unit strategy discussions related to process simplification.
• Ensure alignment with senior leaders on focus areas and priorities.
• Drive awareness and adoption of core capabilities and services among senior leaders.
• Ensure compliance with legislation, industry codes, and company policies.
• Initiate and capitalise on best practices and innovations.
• Complete all required advice and compliance training successfully.
• Drive continuous business process improvement aligned with business unit KPIs.
• Encourage team members to demonstrate company values and core capabilities.
• Manage operational and organisational design effectively.

Work Experience

Necessary Work Experience includes

• Moderate relevant experience.

Preferred Work Experience includes

• Moderate experience managing or leading others.
• Practiced in building and improving business processes.
• Strong operational and service background.

Qualifications

Necessary Qualifications include

• Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.