Watch Repair Tech - Level 2

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Role Overview

Reporting to the Dismantling/Polishing/Cleaning Supervisor, the Jeweler is responsible for the jewelry works necessary to repair watch cases and bracelets where spare parts cannot be replaced, in particular for vintage watches. As part of the polishing team, the individual is also responsible to assist in polishing and cleaning the bracelet and case components of the watches, prior to the repair of the watches. The position requires experience as a Jeweler in addition to a high level of dexterity and focus to handle small parts and provide a best-in class quality.

Perform tasks following accepted industry standard procedures for product repairs.

KEY RESPONSIBILITIES

Jewelry Work

 Repair cases & Bracelets

Set Stones

Remove broken screws

Fill and re-tap screw holes

Polishing Specialties

Fill dents using the Laser welding technique.

Polishing

Polish the Bracelet and Case components of the timepieces, following procedures and tools defined by the Brands, in addition to the request of the Customer.

Ensure that the all components are not mixed between watches.

Cleaning

Prepare the components for cleaning.

Clean all components with proper equipment, when necessary.

Maintenance and Organization of the Working environment

Follow RNA and Brands’ specifications

o Tools

o Technical procedure

o Work assignments

o Standards of Quality & Standard Time of Operations (STOs)

• Maintain Tools and Equipment

o Ensure that all equipment used are calibrated and maintained at a high standard

• Proper layout and accessibility of all tools and equipment
• Maintain a cleaned, organized and safe working area

JOB PROFILE

Education

High School Diploma or GDA

Required experience

• Minimum 5 years’ experience as a jeweler.
• Technical experience in the watch industry is preferred.
• Working experience with luxury brands is a plus.

Technical skills / abilities

• High level of dexterity and focus to handle small parts, with a strong attention to detail.
• Understanding of Mechanical Applications is a plus.
• Ability to follow instructions and efficiently provide a high level of quality.
• Other Skills and Attributes:
• Proven ability to work in a fast-paced environment.
• Good communication and listening skills.
• Computer skills are a plus.

We Offer – United States

We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!