IT Support Engineer

We’re partnering with a growing organization in Jacksonville to bring on an IT Support / Systems Support Specialist who will play a key role in supporting end users and maintaining core IT infrastructure. This is a hands-on role ideal for someone strong in Microsoft environments with foundational networking experience.What You’ll Be Doing:Provide desktop and systems support across Windows 11 environmentsManage and troubleshoot Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)Administer and support Active Directory (user provisioning, permissions, group policies)Troubleshoot basic networking issues (connectivity, VPN, printers, switches, routers)Support onboarding/offboarding and user access managementAssist with system updates, patching, and security best practicesDocument processes and resolve tickets efficiently