Remote Social Media Moderator

About the Company

SocialSpark Media is a rapidly growing social media management agency dedicated to providing innovative and effective solutions for our clients. We pride ourselves on fostering a positive and collaborative work environment.

Job Description

We are seeking a highly motivated and experienced Social Media Moderator to join our remote team. This role requires excellent communication skills, a strong understanding of social media platforms, and the ability to maintain a positive brand image online.

Key Responsibilities

Monitoring social media channels for mentions of our clients' brands.
Responding to comments and messages in a timely and professional manner.
Identifying and escalating negative comments or potential crises.
Creating engaging content for social media platforms.
Analyzing social media performance and reporting on key metrics.
Staying up-to-date on social media trends and best practices.

Required Skills

Excellent written and verbal communication skills.
Strong understanding of social media platforms (Facebook, Instagram, Twitter, etc.).
Experience with social media management tools.
Ability to work independently and as part of a team.
Excellent time management and organizational skills.
Proficiency in English

Preferred Qualifications

Bachelor's degree in Marketing, Communications, or a related field.
Experience with social media advertising.
Experience working with a variety of clients.
Knowledge of Finnish language is a plus

Perks & Benefits

Competitive salary and benefits package.
Flexible work schedule.
Opportunity to work remotely from anywhere in Finland.
Professional development opportunities.
Positive and supportive work environment.