Azure Cloud Systems Engineer

Role Overview

Synergetics is seeking a Cloud Systems Engineer with deep Microsoft Azure expertise to sustain and evolve our secure cloud environment supporting U.S. Department of Defense missions.

This role combines hands-on technical ownership with program continuity leadership, ensuring system reliability, compliance, and mission success.

You'll serve as both the Azure operations lead and the continuity deputy to our Program Manager — taking ownership of cloud reliability, compliance, and customer communication to strengthen redundancy and ensure no single point of dependency.

This is a unique opportunity for someone who thrives at the intersection of engineering precision, mission-critical reliability, and strategic program support.

Due to the nature of work - US Citizenship required.

Must reside in or be willing to relocate to Northern Colorado area.

Bachelor's degree required.

Key Responsibilities

Cloud Operations & Reliability

• Administer and maintain Microsoft Azure infrastructure (PaaS, networking, storage, and security).
• Serve as the primary 24×7 first responder for critical incidents (estimated one per month), ensuring rapid triage and resolution.
• Monitor and enhance observability using Azure Monitor, Log Analytics, and KQL-based dashboards.
• Implement automation and self-healing mechanisms to reduce human intervention and alert fatigue.
• Develop and maintain Bicep IaC templates and GitHub Actions CI/CD workflows for repeatable deployments.
• Conduct system patching, optimization, and post-incident reviews.

Program Continuity & Support

• Act as Deputy Program Manager, shadowing and supporting our government-facing Program Manager.
• Participate in government calls, program reviews, and reporting cycles; eventually serve as a backup PM.
• Maintain a comprehensive Program Playbook with processes, runbooks, and stakeholder documentation.
• Draft and deliver SITREPs (Situation Reports) and incident summaries for stakeholders.
• Collaborate cross-functionally to uphold uptime, compliance, and operational excellence.

Security, Compliance & ITSM

• Maintain continuous compliance with FedRAMP, NIST 800-53 Rev 5, and DoD Cloud SRG requirements.
• Use ServiceNow for incident, change, and problem management workflows.
• Participate in Continuous Monitoring (ConMon) reviews, POA&M updates, and evidence submissions.
• Support audit readiness by maintaining up-to-date system and procedural documentation.

Required Qualifications

• 5+ years in Azure administration, DevOps, or cloud engineering.
• CompTIA Security+ (or within 90 days of hire)

Expert-level understanding of

• Azure Resource Manager, Bicep, and IaC principles
• Azure Networking (Private Endpoints, NSGs, App Gateway, VPN/ExpressRoute)
• Entra ID (Azure AD), Defender for Cloud, and monitoring tools
• Scripting proficiency in PowerShell and/or Python.
• Familiarity with ServiceNow or equivalent ITSM platforms.
• Proven ability to troubleshoot and resolve high-severity incidents calmly and efficiently.
• Strong written and verbal communication; able to interface confidently with government customers.

Preferred Qualifications

• Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert
• Experience in FedRAMP, DoD, or defense logistics environments
• Familiarity with containerized workloads (AKS, Azure Container Apps, Docker)
• Experience leading or supporting program operations in a government context
• PMP is a plus
• Military service (active, reserve, or veteran) is a significant plus — we value the discipline, teamwork, and mission focus that background brings.

Compensation & Benefits

• Base Salary: $135,000 – $165,000 (DOE)
• First Responder Stipend: Fixed annual payment recognizing 24×7 readiness for critical incident response (paid monthly whether or not after-hours events occur)
• Performance Bonus shared across team
• Health, dental, and vision insurance
• 401(k)
• Paid holidays and PTO
• Annual professional development allowance

Work Schedule

• Standard business hours with 24×7 first responder availability.
• Flex hours or time off provided following after-hours incident engagement.

Who You Are

• You're a mission-driven technologist who finds purpose in building reliable, secure systems that matter.
• You thrive in cloud environments under compliance, love automation, and communicate with calm confidence when things go sideways.
• You balance deep technical mastery with the humility and composure needed to support government operations and defend uptime for critical DoD systems.
• You are willing to roll up your sleeves and do what's needed to create successful outcomes.

Our Mission & Values

• At Synergetics, we design, secure, and maintain systems that power essential government operations.
• This role directly supports Department of Defense (DoD) missions.
• If personal beliefs or values conflict with supporting our DoD, government, or military warfighters, this position will not be a fit.

Otherwise, if you're aligned with the mission and ready to apply your expertise in service of national objectives — we welcome your application.