Sales Call Center Agent - Hybrid - (Evenings / Nights)

Join Our Team as a Sales Call Center Agent - Hybrid - (Evenings / Nights)

Step into a role where excellent communication meets opportunity. As a Sales Call Center Agent - Hybrid - (Evenings / Nights), you will handle customer interactions, provide solutions, and achieve sales goals while maintaining superior service standards.

Each day brings new experiences—working with a collaborative team, mastering new tools, and building valuable career skills. Many of our leaders began in this role and advanced through dedication and performance.

About Us

We are a worldwide company focused on delivering digital business solutions that enhance efficiency, sustainability, and customer engagement for top brands.

Our organization brings together more than half a million professionals who speak hundreds of languages. This allows us to provide exceptional global coverage while maintaining local understanding and cultural awareness.

Your Role as a Sales Call Center Agent - Hybrid - (Evenings / Nights)

In this position, you will communicate with customers through multiple channels to resolve inquiries, present products, and complete transactions with accuracy.

You’ll be part of a dynamic environment designed to foster teamwork, innovation, and professional growth. Your focus will be on meaningful customer interactions and achieving measurable success.

Job Responsibilities

• Handle customer inquiries via phone, email, chat, or social media
• Address issues calmly and escalate when necessary
• Support customers with transactions and account navigation
• Maintain detailed records for performance and quality monitoring
• Share insights and feedback to enhance processes
• Meet or exceed established sales goals

Core Skills for the Sales Call Center Agent - Hybrid - (Evenings / Nights)

• Dedication to providing quality service
• Team-oriented approach and adaptability
• Strong written and verbal communication
• Problem-solving and critical thinking abilities
• Dependability and poise under pressure
• Time management and organizational skills
• Flexibility with schedules and tasks
• Commitment to building positive customer experiences

Qualifications

• High school diploma or equivalent
• Minimum of six months of customer service or sales experience
• Must be 18 years old or older
• Typing speed of at least 25 words per minute
• Comfortable using Windows-based systems
• College education is a plus but not required

Work From Home Essentials for Sales Call Center Agent - Hybrid - (Evenings / Nights)

• Internet speed: minimum 15.0 Mbps download and 5.0 Mbps upload
• Ping below 50ms with no packet loss
• No satellite, mobile data, P2P, or VPN connections
• Verified speed test required
• Quiet and organized workspace

Why You’ll Enjoy Working as a Sales Call Center Agent - Hybrid - (Evenings / Nights)

We believe success comes from people who feel valued, motivated, and supported. Our culture promotes collaboration, respect, and open communication - where ideas are welcomed and achievements are recognized.

We also understand the importance of work-life balance, offering flexibility and initiatives to support your well-being both inside and outside of work.

Perks of Joining Us

• Competitive pay and performance incentives
• Full benefits package including health, dental, vision, and retirement plans
• Paid training and paid time off
• Employee wellness and engagement programs

Equal Opportunity Employer - Disability - Veterans