Job Summary

The Elite Job is seeking enthusiastic and empathetic Part-Time Customer Service Representatives to join our dynamic support team. This remote position is perfect for individuals who thrive on helping others and are looking for flexible work hours. Whether you are a student, a stay-at-home parent, or someone looking to supplement your income, this is a rewarding opportunity to contribute to a customer-first company from the comfort of your home.

As a Customer Service Representative, you will be the first point of contact for our valued clients, assisting them with inquiries, resolving concerns, and ensuring a positive customer experience every time.

Key Responsibilities

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Respond to customer queries via phone, email, and chat in a friendly, professional, and timely manner

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Handle complaints, provide appropriate solutions, and follow up to ensure resolution

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Maintain accurate records of customer interactions and transactions

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Identify and escalate issues to the appropriate internal departments when necessary

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Deliver excellent service by adhering to company guidelines and protocols

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Stay up to date with product knowledge and policy changes

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Participate in ongoing training to improve service delivery and technical skills

Required Skills and Qualifications
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Strong verbal and written communication skills in English

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Comfortable using computers, chat tools, and email systems

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Ability to multitask and manage time effectively

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High emotional intelligence and a customer-first attitude

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Basic knowledge of customer service practices and principles

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Ability to remain calm and professional under pressure

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A quiet and distraction-free workspace for remote work

Experience
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Minimum 6 months of experience in a customer service role preferred

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Freshers with excellent communication skills are also encouraged to apply

Working Hours
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Flexible part-time shifts available (Morning, Afternoon, Evening, and Weekend options)

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Minimum commitment of 20 hours per week

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Remote/Work-from-home position with shift-based scheduling

Knowledge, Skills, and Abilities
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Proficiency in Microsoft Office and customer service tools (e.g., Zendesk, Freshdesk, CRM systems)

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Strong problem-solving skills and decision-making abilities

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Good listening skills and the ability to empathize with customers

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Adaptability to new technology and system updates

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High attention to detail and accuracy

Benefits
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Work from home with flexible scheduling options

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Competitive hourly pay with performance-based incentives

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On-the-job training and career development opportunities

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Friendly and supportive virtual work environment

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Opportunity to transition into full-time roles based on performance

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Ideal for students, parents, and individuals seeking work-life balance

Why Join The Elite Job?

At The Elite Job, we believe in creating opportunities for people from all walks of life. Our customer service team is a vital part of our mission to deliver excellence and build meaningful customer relationships. When you join us, you are not just starting a job — you are becoming part of a team that values flexibility, personal growth, and positive impact.

We are committed to helping you succeed with continuous training, flexible scheduling, and an inclusive remote culture that supports your lifestyle and goals.

How to Apply

If you are ready to begin a rewarding journey in customer support, apply now by sending your resume to us with the subject line Part-Time Customer Service Representative Application.

Shortlisted candidates will be contacted for an online assessment and virtual interview. Join us and make every customer interaction count!

Part-Time Customer Service Representative Jobs - Flexible Shifts Available

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