Help Desk Support Specialist (Remote, Full-Time)

Shift: 7:00 AM – 4:00 PM PST (Fixed Schedule)

This is an independent contractor position, so there are tax benefits such as deductions, write offs, etc.

Are you motivated by helping others and enjoy working in a support-focused role? We’re looking for a detail-oriented and tech-savvy professional to join our team as a Help Desk Support Specialist supporting chiropractic offices across the country.

About Us

We are a technology-driven company committed to enhancing the efficiency and success of chiropractic offices. By combining excellent support with user-friendly software, we help practices improve their workflow and patient experience. We value innovation, teamwork, and a proactive approach to solving problems.

Responsibilities

Provide responsive and courteous virtual support to chiropractic clinics.
Troubleshoot and resolve technical issues related to scheduling, messaging, and system navigation.
Contribute to help documentation including FAQs, guides, and training materials.
Collaborate with our development and product teams to improve user experience.
Share practical, actionable insights with chiropractic staff to help them use our tools effectively.

What We’re Looking For

Clear written and verbal communication skills.
Comfort with technology and remote support tools (email, chat, screen sharing, etc.).
Ability to manage multiple tasks and prioritize effectively.
Enthusiasm for customer service and supporting healthcare professionals.
Familiarity with chiropractic or medical office systems is a plus but not required.
Interest in learning and using AI-enhanced tools to support client needs efficiently.
Someone who thinks and types fast. Asks for help when they need it and is able to multitask on the helpdesk.

Why You’ll Love Working With Us

100% remote work from anywhere with a reliable internet connection
Supportive and collaborative team culture
Opportunity to work with a mission-driven company making an impact in healthcare
Room for growth and professional development

How to Apply

If this sounds like the right fit for you, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and interest in this role.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Work Location: Remote

Customer software support - 7 AM - 4 PM PST - MON-FRI

Job Type