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Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

Responsible to measure, analyze, and manage repair supplier performance to cut costs, reduce risk to the operation, and drive continuous improvement. Serves as primary UAL point of contact with aircraft component suppliers, including repairs and purchases. Continuously monitors supplier performance with respect to contractual metrics

Resolves problems related to supplier administration for all stakeholders. Facilitates operational planning and engineering coordination. Supports quality and reliability initiatives and investigations. Manages invoice processing, maintenance support, maintenance program compliance, and project support. Maintains current knowledge on regulatory, policy, and industry issues that may impact supplier systems and operations, including site and station audits.

Measure, analyze, and manage repair supplier performance to identify and implement improvements in cost, quality, or velocity
Manage a team of Component Repair Managers; monitor their adherence to KPIs and support their professional development
Leads long-term strategic decisions in conjunction with United stakeholders, including cost-savings initiatives, requests for proposal (RFP), contract negotiations, data integration, and supplier transitions
Conduct periodic business reviews and site visits
Drive continuous improvement through automation, analytic, reporting and data visualization tools to improve efficiency and dependability of transaction management, including dashboards, alerting, user interface and workflow collaboration
Lead, train, and develop component repair managers subordinate teammates to bring each to their full potential
Lead strategic supplier decision making through data analysis, contract negotiations, and RFPs
Facilitate and coordinate investigations, reviews, integrated planning and ancillary conversations

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelors degree in related field
At least five years supplier management, operational management, or technical- or quality-control experience
General knowledge of continuous improvement and project management principles
MS Office, including Excel, and basic data analytics
Must be legally authorized to work in India for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Aviation-related bachelor’s or master’s degree
5 years managing aircraft component repairs and 2 years as a direct manager
FAA Airframe & Powerplant license, or equivalent
PMP, Green Belt, Black Belt, or LEAN certification
SCEPTRE, VBA, SQL, Python, Power BI, Foundry Palantir, Spotfire

Manager - Supplier Performance

Job Type