AI Voice Agent Developer for Healthcare - Full Time
UpworkWe’re looking for an experienced Voice AI Agent developer to help us build a complete inbound voice AI solution using a workflow builder, similar to platforms like Vapi, Retell, or Bland AI.
This role requires end-to-end ownership from designing the conversation flows to integrating the AI with backend systems (if needed), ensuring the voice agent can handle real-world inbound calls effectively.
Ideal Candidate
Has hands-on experience with voice AI platforms that support workflow builders (e.g., Vapi, Retell, Bland AI, etc.)
Understands IVR, NLP, and call handling logic
Can build and test voice agents that handle inbound calls (not outbound)
Bonus: Prior experience in the healthcare industry (e.g., appointment booking, insurance verification, patient triage, etc.)
Project Goals
Build a fully functional inbound voice AI agent
Use a no-code/low-code workflow builder
Design intuitive voice flows (with fallback, transfer, escalation, etc.)
Ensure smooth voice-to-text and text-to-voice interactions
Optionally: Connect to third-party APIs or a CRM system (depending on use case)
Please include in your proposal
Links to previous voice agent projects
Platforms/tools you’ve worked with
Brief overview of your approach to designing voice flows
Any relevant experience in the healthcare sector
Job Type
- Job Type
- Contract
- Location
- United States
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