EHR Support Analyst

A company is looking for an EHR Support Analyst - Tier 1.

Key Responsibilities

Respond to incoming client inquiries via telephone, chat, and email

Research and resolve client issues and requests

Manage case backlog and escalate tickets as necessary

Required Qualifications

A Bachelor Degree is preferred, but not required

Customer service experience with a technology component

Experience using an EHR is preferred

RCM / Medical Billing experience is preferred

Technologically proficient with various software applications