Senior Application Support Engineer

A company is looking for a Senior Application Support Engineer (SRE).

Key Responsibilities

Provide 24 / 7 support for production web applications running on AWS or Mulesoft APIs

Monitor and troubleshoot issues using observability tools like Splunk

Collaborate with development and infrastructure teams to improve system reliability

Qualifications

2-5 years of experience in Tier 2 or Tier 3 IT support roles

Proficiency with observability tools (e.g., Splunk, AppDynamics, Grafana)

Familiarity with AWS and / or Kubernetes architecture

Experience in application-focused support engineering or SRE roles

Background in DevOps and scripting (Python preferred)